Refund policy

Due to the perishable nature of our products, we are unable to offer any refunds or exchanges. All sales are final. However, at Cultured Kernel's MASHUP, customer satisfaction is a top priority and we want to ensure that you are happy with your purchase. Therefore, if you are not satisfied with your products, we will do our best to make things right. 

Please carefully review your order before submitting it. When fulfilling your order, we strive for excellence. However, sometimes, mistakes can happen. Should you receive an incorrect order, please contact us at: hello@therealmashup.com and our customer service team will be happy to replace it at no charge to you. 

Live life full of flavour, and thank you for choosing Cultured Kernel's MASHUP.